I not too long ago experienced a flight cancelled by American Airlines and stood in a very line for 45 minutes to obtain rebooked on A different flight. I used to be shocked to discover which the gate brokers didn't Have a very watch in the readily available USAIR flights.
American Airways,i am so dissatisfied !!! I had this kind of complicated time with my disabled boy or girl!! You dropped my stroller seat belt, i needed to stroll the many way around the airport holding my 4 yrs outdated daughter…and just after standing 1 hour at the baggage assert they explained to me to call your customer service ,guess what? They might’nt do just about anything!! it proceeds? unbelievable!!!
I way too had an absolute nightmare of the flight with them. I loaded out their 1500 phrase criticism kind by reducing it right down to the point that even I did not have an understanding of what I had passed through.
even now nothing at all on flight 1583. Don't comprehend not enough conversation. Am now acknowledging I'm unlikely for making relationship in Miami at 10am
When I got to the complimentary lodge that American set up for me, I named 800-433-7300 and talked to an agent there who, to my surprise was unable to see flights which were offered on USAIR. She told me there have been no open up seats on any from the early USAIR flights. I had been on the web and could see that there were obtainable flights. I truly booked a flight to establish it to her.
Hi, I necessary to adjust this reservation, I booked this flight, I purchased coverage, I’m needing to go check out my mom who's got terminal brain cancer, I’ve been flying American the whole time and energy to get to see her. I are already acquiring insurance policy every time, and this time, My partner is snowed in and can’t occur home in time to seem following my kids so I can depart. I happen to be to the telephone now for over one hour seeking to alter or get anything likely with my flight with Unquestionably no achievements plus the journey insurance you offer and promote as will not protect such a trip adjust emergency (!
I'm emailing this remark for you so that AA could much better have the ability to really encourage staff members to generally be more courteous when issues go Completely wrong.Shopper service might make this kind of variance for people utilizing your service.
I compensated an extra $twenty for a seat with additional area. You put me in a seat next to an extremely big gentleman who took more than half of my seat.
Definitely the worst traveling expertise I have ever had over a domestic flight! Late stry for no obvious purpose and took forty mins to have to terminal. Then An additional forty to receive baggage. Horrible.
What very good is producing your displeasure to this so known as “client service†if very little is done to deal with the complaint.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I put my bag from the overhead. It was an uncomfortable minute for me And that i frankly did in no way appreciate this flight attendant’s exceptionally loud and arrogant Angle.
LIES. American Airways has lied to me repeatedly. My bag didn't get there for the airport. I their explanation used to be watching for an prolonged timeframe at the carousel and no bags arrived out for my flight. Nor did anybody from your baggage Business that experienced a clear check out of the carousel occur out to mention absolutely nothing will be coming. I checked with the Business office plus they then mentioned there was NO Motive why my suitcase shouldn’t have arrived. They have been to mail my suitcase to me at my lodge. At two:24 PM I obtained a cellphone simply call from the recorded information declaring my bag was picked up and would be delivered within 6 several hours. LIE. I called the delayed baggage number and was told it had been picked up at three PM and could be shipped inside of 6 hrs. LIE. I checked on the net this night and it reported it had been picked up at three PM and could be shipped in 6 several hours. LIE.
I attempted to make use of a $five hundred journey voucher for just a latest flight and I had been struggling to achieve this as American Airlines refused to accept the voucher. Remember to tell vacationers to help keep their seats and never be ripped off by these fictitious vouchers that AA delivers for travelers to surrender their seats.
I'm a disabled veteran who's got to employ crutches which was quite challenging for me. I'd precisely booked a flight that only experienced just one cease to be sure I would be capable of make the trip.